Last updated: August 17, 2023

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using www.catalystpartner.co operated by Catalyst Partners, LLC (“us”, “we”, or “our”).

Your access to and use of the Website is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the terms, then you do not have permission to access the Website.

Purchases

If you wish to purchase any product or service made available through the Website (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, email address, billing address, and payment information. Please review our Privacy Policy for more information on how we handle your personal information.

Subscriptions

Some parts of the Service are billed on a subscription basis (“Subscription(s)”). You will be billed in advance on a recurring and periodic basis (“Billing Cycle”). Billing cycles are set on a monthly or yearly basis, depending on the type of subscription plan you select when purchasing. At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or we cancel it. You may cancel your Subscription renewal either through your online account management page or by contacting our customer support team.

Content

Our Website allows you to purchase market reports, business and marketing templates, and coaching services. These materials are provided for informational and educational purposes only. You agree not to distribute, reproduce, modify, or otherwise use the content in any way that violates the terms outlined here. The reports are not meant to serve as investment strategy or to make financial decision. We are not responsible for decisions you or your organization makes as a result of this information. The business and marketing templates serve as suggested content and are not meant to be a wholistic representation of information, as such, please take care to amend and modify information as needed for your case and needs of the company. Catalyst Partners are not held responsible for decisions and outcomes of used information.

Coaching Services

If you purchase coaching services, you agree to the terms outlined in our coaching agreement. The coaching services are subject to availability, and you will be provided with details regarding scheduling and expectations upon purchase.

Refund Policy

Refunds for purchases, subscriptions, or coaching services are subject to our Refund Policy as follows:

Market Reports, Business and Marketing Templates

Due to the nature of digital products, including market reports, business and marketing templates, and other downloadable content, all sales are final, and we do not offer refunds or exchanges for these items.

Newsletter Subscriptions

Newsletter subscriptions are non-refundable for the current month. However, you can unsubscribe from our newsletters at any time by following the instructions provided in the email or by contacting our customer support team at [email protected]

Coaching Services

Hourly Coaching Services: If you have purchased hourly coaching services, you may request a refund within seven days from the date of purchase. To initiate a refund request, please contact our customer support team. Refund eligibility will be determined on a case-by-case basis.

Package Coaching Services: If you have purchased package coaching services, you may request a refund within 14 days from the date of purchase if you are dissatisfied with the service. We will refund any unused hourly sessions from the package. To initiate a refund request, please contact our customer support team. Refund eligibility will be determined based on the number of coaching sessions used.

How to Request a Refund

To request a refund for eligible items or services, please contact our customer support team at [email protected] within the specified refund period. Please provide your order details and the reason for your refund request.

Processing of Refunds

If your refund request is approved, we will process the refund to the original method of payment used for the purchase. Please allow seven to ten business days for the refund to be processed and reflected in your account.

Termination

We may terminate or suspend your account and access to the Website immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least [30 days’] notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms, please contact us at [email protected]