Privacy Policy

Last updated: August 17, 2023

Catalyst Partners, LLC works to ensure responsible and ethical use of personal information while delivering exception customer experience across every product and service. Catalyst Partners operates www.catalystpartner.co and this page informs you of our policies around collection, use and disclose of Personal Data or any information that can directly or indirectly serve to identify a person received from users of this Site. Please take a moment to review this Privacy Policy as it pertains to use of Personal Data across the websites, portals, communities, messaging, mobile apps, chats, social media, print and digital marketing channels.

We use personal data only for the purpose of site improvement. By using the Site, you agree to the collection and use of Personal Data in accordance with this policy.

Contact Details

Please reach out to our team at [email protected] with any inquiries.

Information Collection and Use

While using Catalyst Partners, we may ask for personally identifiable information that may include but not limited to name, email address, phone number, company name, region, job title and interest in collaboration. Please note that we do not knowingly work or partner with individuals under 18 years of age, nor collect information. This includes offerings of services or products to anyone under 18 years of age.

There is no obligation to provide Catalyst Partners with any Personal Data. All Personal Data that you choose to share is of your consent and entirely voluntary.

Overview of Personal Data

Catalyst Partners ensures that we collect minimum information required to provide you and your organization with the best experience while engaging with our agency. When you voluntarily choose to engage with Catalyst Partners and share Personal Data to access or interact with our products, services or communities the information may include:

  • Voluntary Data that pertains to any information you choose to voluntary share during engagements, signing up for newsletters, buying products or services, during research, focus group discussions, coaching or mentoring sessions, posts, social media interactions, e-mails, assignments or projects. With your permission, we may leverage photography or images during our interactions to use in future marketing campaigns. If you choose to join our social media channels your likes and comments may be visible to others. With your consent we may ask to use your feedback or quotes on the website, for promotional efforts or campaigns in which case it may be associated with your phone, name, profile if provided.
  • Log Data that may be collected from information shared by your browser when you visit catalystpartner.co like other sites that you browse. This Log Data typically includes your computer’s internet protocol or IP address, browser type, browser version, the pages of our Site that you explored, the time and date of the visit and duration of visit on the page, otherwise known as statistical data. The Log Data can be used help improve and further operate our Site by ensuring that we offer secure and consistent performance to our users.
  • Account Data refers to information you choose to share when setting up an account, registering for a newsletter or purchasing a product or a service from Catalyst Partners. This information may include your e-mail address, name, phone number, and other registration details used by the Site to generate your account.
  • Site Usage Data describes activity specific information as you engage with the Site and may include settings, usage statistics, crash logs, screen resolutions, geolocation and other analytics. Statistical data describing number of downloads, whether you’ve read the privacy policy and general information as users interact with products and services.

Processing Personal Data

Catalyst Partners may process your Personal Data when working directly with you or your organization on a contractual basis, for business purposes, or if necessary, during legal proceedings. Contractual relationship with Catalyst Partners will require processing of Personal Data in order to create and manage accounts, research, tracking of participation or attendance, setting and tracking KPIs, notes, bookkeeping, invoicing and closing out of services.

Similarly, Catalyst Partners may process Personal Data in response to your business inquiries to help better serve your needs, as part of surveys and/or research purposes, to facilitate relationship and marketing activities, in cases of application for employment or recruitment purposes, or to conduct anonymous research or data aggregation as part of an ongoing project or during customer satisfaction proceedings.

In cases of legal efforts, Catalyst Partners may process your Personal Data if subpoenaed, or defending a claim in legal action, when exercising legal rights to protect the company and it’s employees, or when appropriate or required by legal authorities.

Personal Data may be processed or accessed by Catalyst Partners team, employees or representatives, your organization when they are signing the primary engagement contract, legal and law enforcement agencies when necessary, by law, certain government agencies if subject to a subpoena and during change of control if company undergoes transfer.

Rights of CA Residents

The California Consumer Privacy Act (CCPA) offers CA residents certain considerations regarding their Personal Data including:

  • Right to know what data we collected in the past 12 months including
    • Categories and/or specific pieces of personal information
    • Categories of sources for that personal information
    • Purposes for which the business uses that information
    • Categories of third parties with whom the business discloses the information
    • Categories of information that the business sells or discloses to third parties
  • Right to delete personal information that was collected with certain exceptions including legal obligations to maintain
  • Right to opt-out of us sharing your personal information
  • Right to non-discrimination
  • Right to correct your personal information
  • Right to limit the use of personal information based on geolocation for example

To request any of the above considerations please reach out to [email protected] and include your full name, email, phone number and organization that’s associated with your account. Please allow up to 60 days to complete the request.

Cookies

Cookies are files with a small amount of data, which may include anonymous and unique user identifiers. Cookies are sent to your browser from any site and are stored on your computer’s hard drive. Catalyst Partners uses cookies products and services to access Personal Data as described above similar to other sites users access. 

Do Not Track – DNT – is a browser preference you can set to refuse cookies or to indicate when a cookie is being sent. Please note that if you do not accept cookies, you may not be able to use some portions of our Site.

Security

The security of your Personal Data is critical, and we work to ensure ethical and responsible data sharing over the Internet, including data storage. While we strive to use highest standards when it pertains to data protection and privacy of your information, we cannot guarantee it’s absolute security due to data breeches and other concerns.

Changes to Privacy Policy

This Privacy Policy is effective as of August 17, 2023 and will remain in effect except with respect to any changes in its provision in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time, and you are welcome to check this Privacy Policy periodically. Your continued use of the products and services after we post any modification to the Privacy Policy on this page will constitute your acknowledgement of the modification and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

We look forward to being your active and ongoing partner and always encourage open feedback and questions. Please contact us at [email protected] with any inquiries.

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